Stagit Terms and Conditions
Explanation of Terms.
In these terms and conditions “we” and “us” means Stagit.ie/Henit.ie
“You” means the event organiser who has requested a quote and has agreed to our T&C. You must be aware that on signing the booking form and or ticking the box on the quote request you are signing on behalf of every member of the group. If the booking form is signed on behalf of a limited company ”you” means that company.
“Event” means all aspects of a holiday booking with Stagit.ie/Henit. be it an active, social or relaxation.
Those booking by telephone accept Stagit.ie/Henit., without having signed the booking form.
Booking with Stagit.ie/Henit.
A booking can be made over the phone using a credit card, if you book over the telephone this automatically agrees you to our terms and conditions. The group leader (the person making the booking) is held responsible for the rest of the group and their actions. It is the group leaders job to collect all monies from the rest of the group. The group leader must make the rest of the group aware of all T&Cs that the group must abide by. All members of your group must be at least 18 years old.
All quotes sent by Stagit.ie/Henit.ie are vaild for 7 days only. Prices and packages are subject to change depending on availability for the weekend and any decrease in group sizes.
Insurance & Participation
Stagit.ie/Henit. recommends to all groups to take out the appropriate travel insurance which will cover them in the event of personal accident, medical expenses, emergency evacuation, loss of any monies and the particitpation in dangerour sports
Making Payments to Stagit.ie/Henit.
An initial deposit of 2 persons full payment is required. A request to add further group members after 21 days of booking must come from the Group Leader and must be made in writing. Arrangements from the additional group member. Please be aware we will make every effort to accommodate your request.
The final balance for the Arrangements must be settled 21 days prior to the Arrangements commencement date unless specified in writing. The Group Leader can elect to pay for the whole group at any stage prior to the final payment date. All payments made between 21-14 days prior to the event will be subject to a €5 late payment admin fee per person. All payments made under 14 days days prior to the event will be subject to a €15 late payment admin fee per person.
Due to the high volume of customers that Stagit.ie/Henit.ie cater for, we cannot take individual payments from each member in the group. All payments must be made online through our payment gateway. Any member who requires to pay over the phone will be charged a €10 admin fee for payment. You will also be charged the relevant credit card surcharge.
Deposit & Confirmation—
Some parts of the weekend may require full payment to be made with the deposit in order for us to book them your behalf. If this is the case you will be notified in advance. Monies paid for these tickets are non-refundable. These activities may include, but are not limited to; show tickets, transport and theme parks.
If Stagit.ie/Henit.ie are not notified at least 28 days before your weekend break of any alterations to numbers, we cannot guarantee that some additional charges occur.
Payment Methods—We accept payments in the following ways
1. Bank Transfer
2. Credit Card online
3. Cheque -
– (Please note, Credit cards surcharged 2.85% , Laser Cards are surcharged 30 cents, Visa/MasterCard Debit cards surcharged 65cents )
Cancellation of a booking can only be accepted if made in writing by the Group Leader and will only be considered cancelled when written notice is received.
The following cancellations charges apply:
100% of deposit will be lost at point of cancellation .
More than 28 days prior to arrangement commencement = 50% of total remainder of monies owed (after deposit)
28 days or less to arrangement commencement = loss of all monies paid (after deposit)
Stagit.ie/Henit.ie have a minimum group size of 6 people. If the group falls under 6 people, then full payment will still be required for 6 people to cover the event.
If any of your group members decide not to attend/are unable to attend or require to depart early from Arrangements that they have paid for no refund will be made.
Room bookings are requested from accommodation providers on Triple or larger room size basis to try to keep as many of the group together and as close as possible.Room types used are typically triple and twin rooms but can be larger depending on the accommodation provider. If you have specific room type requests please ensure we are notified at the time of booking as we may not be able to accommodate your request at a later stage. We must be notified of any disabled room requests at the time of booking as these room types have limited availability. If a group has to be split between 2 or more properties we will notify the organiser and this will be posted to your Itinerary.Please note room allocation is dictated by the accommodation provider at the time of booking based on availability and by the group size. If your group size changes from that which was first booked then the Accommodation provider will adjust the room allocation as they see suitable for the new group size. Single room requests will usually incur a single supplement payment from most accommodation providers and this is payable directly to the provider on arrival.
Please be aware that 1 invitee changing to a single room may force 1 other invitee to have to also have a single and therefore liable to a single supplement fee as well. Please let us know of any single room requests at the time of booking.
Only on receipt of full payment a fully detailed itinerary will be sent to your email account. This has details of your entire weekend, times dates maps etc.
cannot accept any responsibility if you are not aloud into venues, entry is at the venues discretion.
Alterations Made by You
We always try to accommodate any change requests in the group. Please let us know as early as possible of any changes. If however its too late,Stagit.ie/Henit.ie cannot be held responsible.
Any changes made to a booking will incur a fee of €55, these changes incl, dates, times, events and location.
Stagit.ie/Henit.ie holds your money on trust, in a separate bank account.
Room allocation is done at the discretion of the accommodation provider. We cannot be held responsible to how the rooms are laid out due to the changes in group sizes among a group.
Health & Safety
Despite our suppliers being aware of the nature and likely intent of same sex groups, you are expected to respect your environment and other people around you. All suppliers and hotel have every right to terminate, without notice, your stay or activity under threat of vandalism, violence or any other behaviour deemed inappropriate by them. In such cases, all insurances will be invalidated and you will not have any entitlement to a refund of any kind whatsoever. We accept no liability for any accident or misadventure that occurs while any of your group is under the influence of drinks or drugs. Please also be aware that some hotels may require a behaviour ‘bond’ to be placed on hold with a credit card or cash, upon check in. If any damage or complaints are made about the party the monies will not be returned upon checkout of accommodation or activity. If other guests are required to be compensated due to complaints this will be deducted from the behaviour bond. In the event that the bond money is not significant enough the remainder money will be deducted from the group leaders credit card. We will do our utmost to give you prior notice where this might happen, but in some extreme cases this may not be possible. Please check with us when paying your final balance. If you or any members of the group decides not to take out any travel insurance you hereby agree to indemnify us against any claim of loss or injury, and you and your group members participate entirely at your own risk.
All group leaders that book through stagit.ie/henit.ie accept full responsibility for each of the group members. All groups are expected to behave themselves at all times and not act inappropriate to any members of the activity, hotel, nightclub, other group members or the general public. If any members of the group threatens or disrupts the safety of anyone else whether they be among the group or general public the supplier has full discretion to cancel any of the bookings without notice. Accommodation suppliers have at there discretion the power to ask any groups to leave accommodation without any refund to the group.
All groups checking into hotels will be required to produce a valid credit card or a cash security deposit on check in. This is in the case of the group committing any damage or noise complaints from any other residents in the hotel.
stagit.ie/henit.ie is not responsible for the cash security deposit held by the supplier. If for any reason, your deposit is not refunded, this is at the sole discretion of the accommodation supplier and needs to be brought up with them. We are unable to get back any form of deposit on behalf of any clients.
Alteration Made by Us
We reserve the right to cancel any part of your event if for any reason your safety is threatened, including adverse weather conditions. If this occurs we will make every effort to reschedule the event to another date. However, we are not obliged to give any refunds in cases of adverse weather conditions.
Refunds will not apply in the following circumstances; war or threat of war, riots, civil unrest, terrorism, industrial disputes, natural or nuclear disaster, fire, technical problems or any other occurrence beyond our control.
Unless we cancel because of the above circumstances we will refund all payments made by you to us and will have no further liability to you.
Some activities contains an element of risk, these include but not exclusively shooting sports of all kinds, motor sports, water sports and air sports. stagit.ie/henit.ie shall accept no responsibility whatsoever for any injuries or loss incurred by the clients or its guests, associates or agents during the event. By booking through stagit.ie/henit.ie you understand that on your behalf stagit.ie/henit.ie will book activities that may contain an element risk.
All complaints should be directed to the supplier first. If they do not resolve please contact us and we will do our best to resolve the issue.